1. What this policy covers
Cookies are small text files a website stores in your browser. Similar technologies, such as local storage, work in the same way. This policy explains which of them Verimly uses, and why. It applies to verimly.com, the back office, the guest pages for ordering, paying and reservations, business websites hosted by Verimly, the staff portal and the web version of the Knownbee app.
Under the Dutch Telecommunications Act we only use cookies that are not strictly necessary after you have given consent. Strictly necessary and functional cookies, and cookies with little or no impact on your privacy, do not require consent.
2. Necessary and functional cookies
| Name | Where | Purpose | Duration |
|---|---|---|---|
| verimly_site_locale | verimly.com | Remembers the language you choose | 1 year |
| __Host-verimly_consent | verimly.com and the back office (each its own) | Remembers your cookie choices | 6 months |
| Back-office session cookies (__Host-better-auth.*) | Back office | Keep you signed in and protect against cross-site request forgery | Up to 30 days, renewed while you use it |
| __Host-vstaff_session | Staff portal | Keeps you signed in | Up to 30 days, renewed while you use it |
| __Host-rg_at, __Host-rg_rt | Knownbee web app | Keep you signed in (access and refresh token) | 1 hour (__Host-rg_at); up to 90 days after last use (__Host-rg_rt) |
| verimly_guest_locale | Guest pages and business websites | Remembers the language you choose | 1 year |
| __stripe_mid, __stripe_sid | Payment pages in the back office and guest pages | Set by Stripe to process payments securely and prevent fraud | 1 year (__stripe_mid); 30 minutes (__stripe_sid) |
3. Local storage
We also store some information in your browser’s local storage or session storage. This information stays on your device and is not sent to us automatically.
- Back office: your theme and language, the location you last selected, your preferred views in reports, reservations and timesheets, tips you have dismissed, and the progress of the sign-up and onboarding steps.
- Guest pages: the contents of your cart, the order you placed from a table, and a pending payment, so that you do not lose them when you reload the page.
- Help centre: your checklist progress and article feedback.
4. Marketing cookies (only with consent)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta | Recognises your browser to measure ads | 90 days |
| _fbc | Meta | Stores the ad click that brought you to us | 90 days |
On verimly.com and the sign-up pages of the back office we use the Meta Pixel to measure the effectiveness of our advertising, but only if you accept marketing cookies. Without your consent the Meta Pixel is not loaded.
5. Content from third parties
Business websites can show a map from Google Maps. The map is only loaded after you click "Show map". From then on, Google may set cookies and receive your IP address under its own privacy policy (policies.google.com/privacy).
Payment forms are provided by Stripe and load Stripe’s scripts and, in the back office, fonts from Google Fonts. Stripe’s privacy policy is available at stripe.com/privacy.
We do not use analytics, advertising or session recording tools on the guest pages, business websites, the staff portal or the Knownbee app. Guests of businesses are never tracked for advertising by Verimly.
6. Managing cookies
You can change or withdraw your consent at any time via "Cookie settings" at the bottom of verimly.com. You can also delete cookies in your browser settings; if you delete the necessary cookies, you will be signed out and your preferences reset.
For more information about how we process personal data, see our Privacy Policy. Questions: privacy@verimly.com.